I had a recent problem with a purchase - had to return goods after three months, couldn’t have been more surprised at the prompt response - Forget your assumptions & leave preconception at the door - Gentlemen to the end, they refunded without rancour or argument & were at all times professional, polite & courteous - well done you’ve taught an ageing cynic how to smile. 😊

Good price and efficient service with same day payment for a gold coin, friendly staff. Thank you!

Lovely people very welcoming Gentleman called Robbie very nice guy very pleasant

All the staff I've dealt with have been professional, friendly and informative. The owner was very helpful and professional. Best price given for gold in Cornwall.

Nice and pleasant staff to deal with. Fair, fast and efficient service. I speak out of experience!

I was wishing to find a silver ring for my daughter and the choice was really extensive, with all styles and sizes catered for, displayed clearly in about 4 big trays. I was so grateful to the lovely lady who let us try on at our leisure and was very patient indeed with my daughter. The chosen ring was weighed and we were given a very fair and very reasonable price for a solid silver ring. Our whole shopping experience was very positive and we would both highly recommend this friendly store to find something unique and at a great price. Thank you so much

This is the only place I will go for silver rings. A lovely lady Jo is always so patient and knowledgeable when I go in to find silver rings - there are always new ones and a huge selection of all different shapes and sizes. I’ve always found this shop to be fair in their pricing and reliable. Customer service is always 10/10. Will be visiting again !!

Staff Robbie very helpful and decent. Fair trades and good bargains found here. Will be back in future

Went in on the off chance to check on gold prices and was greeted by a very friendly and knowledgeable staff member who offered me the best price around . Not only did i sell my gold but purchased a lovely watch for my wife with the proceeds . Many thanks

Used to be such a lovely friendly place with Jo , since the South African female has started and changed to doing antiques . The attitude and customer service is 0/10 by her . Dumbfounded at her lack of customer service skills and rudeness , Won't be going again and neither will many others who have also noticed . If you want an antiques go to the opposite shop if you want the pawn broke service go anywhere but here ....