Reviews for IBUNTU OPTICIANS, TRURO
5/5 from Margaret
3 years ago
3 years ago
Visited iBuntu for the first time today for an eye test, excellent service and exceptional and thorough test, Sandhya explained procedures and all results clearly in understandable terms, answered all questions similarly.
Overall highly impressed with the professional and caring service from pleasant, friendly and obliging people, highly recommend this business.
5/5 from Jan
3 years ago
3 years ago
Excellent customer service - having ordered new glasses there were a series of manufacturing problems. Sandhya and her team went above and beyond to help resolve the issues and kept me updated with progress at all times. I would highly recommend iBuntu.
5/5 from David
3 years ago
3 years ago
I have been a customer of Ibuntu Opticians for almost five years and have received highly professional and dedicated care form Sandhya throughout that time. I have been wearing glasses with a very complex prescription for over 66 years and I can honestly say that those provided by Sandhya are the best I have ever had. I highly recommend her and her friendly and equally dedicated staff.
5/5 from catriona
3 years ago
3 years ago
I had an emergency appointment with Ibuntu and the care I received was professional and personable. I was feeling really anxious about my situation and both the optician and receptionist were so welcoming and reassuring. The optician was genuinely very caring and I felt safe throughout the whole procedure and she explained everything to me. Thank you so much to you both.
I also ended up buying some prescription glasses from them, I really like their choice of frames.
Thanks again for you help and kindness.
5/5 from Haydn
3 years ago
3 years ago
An Opticians whose staff work to the highest professional standards. They are friendly and helpful people who do their best to listen and provide the very best service. They are recommended for the whole family. My Essilor Physio lenses give me clear crystal sharp vision over all distances with no eye strain. They also stock a range of attractive high-quality frames.
5/5 from J
3 years ago
3 years ago
I highly recommend Sandi and the whole team at iBuntu Opticians.
The knowledge and equipment they have surpasses any other eye test I have EVER had.
The customer service and care shown is expectational. They have an excellent range of glasses and sunglasses to pick from, and you are helped all the way through to when your glasses are ready for collection and fitting.
5/5 from Martyn
3 years ago
3 years ago
After two unsuccessful attempts by a national chain of opticians to make me a new pair of varifocal glasses , I happened upon iBuntu in Truro. Their skill and patience has rewarded me with a most excellent set of new glasses which I couldn’t be happier with. From the first phone call explaining my predicament to my eye test, frame choice and measurements I have received first class service. I shall happy recommend iBuntu to friends and family and look forward to using their expert services again in the future. Many thanks.
5/5 from Paul
5 years ago
5 years ago
Best eye test I have ever had. Optician was very thorough and extremely pleasant. The tests were performed in a relaxing environment and the range of glasses looked extremely good. My wife will be going for a contact lens consultation in the New Year.
5/5 from Wendy
6 years ago
6 years ago
Sandy is a great optician - nothing is too much trouble for her and I was given a very thorough eye exam before she recommended my varifocal contact lenses. Both she and Holly are very helpful and friendly and I've never once regretted leaving my previous high street chain. This is a much more personal experience.
5/5 from Linda
7 years ago
7 years ago
I am delighted with my new glasses, the best ones I’ve had prescribed for years. Sandi was delightful, careful and professional, patiently taking her time. We tried varifocals, a first for me, but I could not adjust to them, sadly (no fault of Sandi’s). Sandi had offered to exchange these if not suitable, and she did so with the minimum of fuss. I was very grateful to her for this. Holly her assistant was lovely too. Excellent customer service. Highly recommended.